Lost or stolen devices
When this applies
A work phone or laptop is lost, stolen or left behind. Act the same day: the data on it matters more than the device.
Documents
1Activities
4Tell IT the same day
Call or message the service desk. Do not wait for the next working day.
Wipe the device remotely
IT managerWork data is removed, even if the device is never found.
Mark the device lost in Intune
Sign the user out of every session
Change your password
Then check your sign-in history for anything you do not recognise.
Report a deviation
Two minutes, so a pattern shows if it happens again.
Deviation report form